In this activity, you'll write a persuasive claim letter. Use this scenario to write your letter:
Youve used the incandescent Soap Company's apple cinnamon body wash for several years. A month ago, you
placed an online order for two bottles of the body wash for future use. Recently, you opened a bottle and
discovered that despite the label "apple cinnamon," it's actually the plum raisin scent. You check the company's
website and learn that the company no longer sells the apple cinnamon scent, so you can't exchange the product.
The website also says that the company has a 90-day return policy, but it gives refunds only for unopened
products. Because the company made a mistake in packaging the body wash, you're writing a letter to persuade it
to give you a refund.
Part A
Brainstorm points and facts to include in your letter to support your claim. Consider the counterclaims, or
possible objections that the company may make. Then brainstorm facts to overcome the counterclaims.
BIXX Font Sizes AA-EE. EEN
Answer:
Hello Incandescent Soap,
I purchased your Apple Cinnamon body wash about a month ago, and I recieved a Plum Raisin. I've come to know that you are no longer selling the Apple Cinnamon scent, and that is the only kind that I would like to have purchased, so I am looking to get a refund for the body wash you sent me. I know that you have a 90-day return policy, but only if the bottle is unopened, and I am asking you to make an exception for my purchase because the label gave me false information. You have labeled the bottle Apple Cinnamon, which is not only misleading, but an outright lie because the actual scent of the body wash was Plum Raisin. Even though you might say that the bottle was opened and I can't get a refund for that, I think that it is unfair of you to expect me to be satisfied with a body wash of the wrong scent. You didn't even think to contact me when you took Apple Cinnamon off your listing when I had ordered it, and you took a further step by hiding the label, I know that it is only acceptable if I get my money back for this product.
Thank you,
(Your name)
Identifying points to include in your letter: history as a loyal customer, company’s packaging error, the difficulty of identifying mislabeled product without opening, discontinuation of preferred scent, and appeal for refund in light of company error. Counter the company's potential objection about their refund policy by arguing that mislabeling necessitates opening the product.
In your persuasive claim letter, start by stating facts about your longstanding loyalty to Incandescent Soap Company and your frequent purchases of apple cinnamon body wash. Mention that the most recent order of body wash you received was mislabeled as apple cinnamon when it was actually plum raisin. Highlight that this was an error on the company’s side and it directly affected your satisfaction as a customer.
The counterclaim the company might make is founded on their return policy which only allows for refunds on unopened products. In response, it’s crucial to clarify that due to their packaging error, it was impossible to ascertain the correctness of the product without opening it. Consequently, it's unreasonable to expect customers to identify mislabeled products without opening them. Hence, their return policy should accommodate such instances.
Also draw attention to the fact that the apple cinnamon scent, which you consistently used is no longer produced. This is another reason that your satisfaction as a customer has been compromised. Closing the letter, request the company to consider these points and despite the opened state of the product, extend a refund on the basis of their mistake.
#SPJ3
He has cared for them since they were puppies and a kitten.
B.
He is taking care of them for his housekeeper, Mrs. Oakes.
C.
He is taking care of them for his friends, the Hunters.
D.
He adopted them from his friends, the Hunters.
Hello There!
Reading books is very important and beneficial for us. Reading improves our skills and information about certain things. The great thing about reading is that it gives you both information and knowledge together.
Some Other Great Things About Reading!
Exercises The Brain
Improves Concentration
Relaxes And Calms The Body
Teaches Important Vocabulary Words
Develops Imagination
Answer:
reading is important for many reason, like learning new things, expanding thr mind and boosting imagination, please read for fun cause they like it and they can imagine what it would be like in real life they read to run from the real world, and it important because where would the world be if there were no reading?..
i hope this help im sorry if im wrong please tell me if im wrong please dont report me brainy might remove my account and im trying my best to answer questions correctly.xD
Tyranny is the rule by a cruel leader (from my brain, not online)
hope this helps :)