The format and structure of this document are very formal. The document is intended for public use, and therefore, it contains basic information that applies to most people and that is relevant to both parties concerned. Moreover, it is user-friendly, coherent and concise in order to reduce confusion among users.
Some of the feature that make it user friendly are the fact that each section is numbered, that the formatting of letters and headings is maintained constant and that the sections that need to be completed are highlighted.
A.incorrectly placed
B.correctly placed
The correct answer is D. quality control.
Quality control is of utmost importance when it comes to providing customers with products or services. You need to check whether that product is ready and without faults before you publish it and reveal it to the public. This is done so as to avoid your customers being unsatisfied with the product/services.
B.shocking
C.distictive