BUSINESS COLLEGE

A customer recently wrote your bakery a letter complaining that the cherry scones were too crumbly and dry. Although the customer already ate all the scones, he is demanding a full refund. Your company does not honor refunds on food that has been consumed What could you include in the closing of your response to restore confidence? 1. A statement of company policy regarding refunds
2. A freebie or promotional discount
3. A defensive remark
4. An alternative product

Answers

Answer 1
Answer:

Answer:

1. A statement of company policy regarding refunds

Explanation:

A statement of company policy regarding refunds would give clarity to the customer on the reason why the request for refund was denied.

Related Questions

Consider the market for hamburgers in an economy where the market equilibrium is characterized by a quantity of hamburgers of 50 million and a price of $5.00 per hamburger. Suppose that currently 50 million hamburgers are being produced and sold at a price of $5.00. This outcome in the market for hamburgers is economically _________ because: a. The opportunity cost of producing the last hamburger equals the marginal benefit of consumption. b. Some hamburgers that are valued more highly by consumers than their opportunity cost of production are not being produced and sold c. Some hamburgers produced incur opportunity costs of production that exceed their value or marginal benefit to consumers.Which of the following must be true for a market to be able to achieve an efficient outcome? a. The market price is determined solely by the forces of supply of and demand for a good. b. Firms can freely enter or exit the market without any barriers. c. Private property rights are well-defined and enforced.
On January 1, 2017, Garzon purchased 6% bonds issued by PBS Utilities at a cost of $40,000, which is their par value. The bonds pay interest semiannually on July 1 and January 1. For 2017, prepare entries to record Garzon's July 1 receipt of interest and its December 31 year-end interest accrual. (Do not round your intermediate calculations.)
Gebler Company sells a product for $ 70 per unit. Variable costs are $ 25 per​ unit, and fixed costs are $ 2 comma 500 per month. The company expects to sell 570 units in September. Prepare an income statement for September using the contribution margin format.
After extrapolating the results of performing substantive tests on a sample of accounts from the accounts receivable subsidiary ledger, Allen CA concluded that the accounts receivable balance was materially misstated. In fact, the balance was materially correct. This situation illustrates the risk of:A.Incorrect rejection.B. Incorrect acceptance.C. Assessing control risk too low.D. Assessing control risk too high
Shen has plans to go to an opera and already has a $100 nonrefundable, nonexchangeable, and nontransferable ticket. Now Valerie, whom Shen has wanted to date for a long time, asks him to a party. Shen would prefer to go to the party with Valerie and forgo the opera, but he doesn't want to waste the $100 he spent on the opera ticket. From the perspective of an economist, if Van decides to go to the party with Amy, what has he just done?1. Incorrectly allowed a sunk cost to influence his decision2. Made a choice that was not optimal3 Correctly ignored a sunk cost

Lilla sees a search ad on her mobile phone for a restaurant. A button on the ad allows Jessica to click on the button and call the restaurant. This is a

Answers

Answer: Click-to-call ad

Explanation:

From the question, we are informed that Lilla sees a search ad on her mobile phone for a restaurant and a button on the ad allows Jessica to click on the button and call the restaurant.

It should be noted that the above is a click-to-call ad. They are form of Google Ads that when someone clicks them, it calls the business directly rather than linking to the website of the business. They are important to marketing campaigns.

On January 1, Year 1, Milton Manufacturing Company purchased equipment with a list price of $88,000. A total of $4,000 was paid for installation and testing. During the first year, Milton paid $6,000 for insurance on the equipment and another $2,200 for routine maintenance and repairs. Milton uses the units-of-production method of depreciation. Useful life is estimated at 100,000 units, and estimated salvage value is $8,000. During Year 1, the equipment produced 13,000 units. What is the amount of depreciation for Year 1?

Answers

Answer:

The depreciation expense for Year 1 is $9880

Explanation:

The cost of equipment to be recorded in the books is the price at which it was purchased and the cost incurred to bring it to intended use that is the installation cost. Thus, the cost of the equipment in the books will be recorded as,

Equipment = 88000 + 4000 = $84000

The insurance and maintenance are recurring expenses and are not capitalized.

The depreciation rate under units of production method is,

Depreciation rate = (cost - salvage value) / estimated useful life in units

Depreciation rate = (84000 - 8000) / 100000  =  $0.76 per unit

The depreciation expense for Year 1 = 0.76 * 13000 = $9880

Answer:

$10,920

Explanation:

Cost of equipment = List price of equipment + Cost of installation and testing

                     $88,000 + $4,000 = $92,000

Salvage value = $8,000

Depreciation cost of equipment = Cost of equipment - salvage value

              $92,000 - $8,000 = $84,000

Estimated unit of production = 100,000 units

Year 1 units produced = 13,000 units

Depreciation = $84,000 * 13,000 / 100,000

                    = $10,920

The research and development division of Anchor Inc., a manufacturing firm, has a sizeable number of engineers for its employees. The buying decisions related to the equipment to be used in the research and development of new technologies is primarily made by the engineers. Based on these traits, which of the following organization-specific factors is most relevant in the division's purchasing process? a. Monopolization
b. Segmentation
c. Orientation
d. Centralization

Answers

Answer:

The correct answer is letter "C": Orientation.

Explanation:

The primary organization-specific factors are orientation, size of the organization, and degree of centralization. Orientation refers to the function of a company that controls the decisions in regards to purchases. The size of the organization implies decision making will be more centralized in larger firms while more decentralized in smaller firms. Finally, the degree of centralization states that even in highly autonomous corporations, some purchases might be subject to the approval of a manager who confirms the need for the assets being acquired.

Because in Anchor Inc. the purchase decisions are made by engineers the orientation organization-specific factor is more relevant in that company.

Which of the following accounting steps in the accounting process would be completed last? a.posting b.preparing the financial statements c.preparing the adjusted trial balance d.journalizing

Answers

Answer: b. preparing the financial statements

Explanation: As accounting involves recording, classifying, summarizing, and the interpretation financial information, the accounting process, is considered a series of procedures that are employed in the collection, processing, and communication of financial information. In the accounting process, journal entries are first adjusted (identifying and analyzing business transactions and events) after which they are posted. This represents the first and second steps. Then the adjusted trial balance is prepared, followed lastly by the preparation of financial statements. Therefore, the preparation of financial statements is completed last.

Final answer:

The last step in the accounting process among the options provided is b. preparing the financial statements. The process begins with journalizing, leading through posting, and preparing the adjusted trial balance, before culminating in the financial statement's preparation.

Explanation:

The last step in the accounting process among those provided would be b. preparing the financial statements. The accounting process usually follows these steps: Firstly, transactions are d. journalized (recorded in the journal). Next, these journal entries are a. posted to the ledger. Then, an unadjusted trial balance is prepared to check the equality of debits and credits. The next step is adjusting entries and c. preparing the adjusted trial balance. Finally, the accounting period ends with the preparation of the financial statements, reflecting the company's financial health.

Learn more about the Accounting Processes here:

brainly.com/question/31817997

#SPJ3

Which of the following is an appropriate solution to an overspending allowance?A. Keep spending money until it is appropriate to write a new budget at the beginning of the month.
B. Borrow money.
C. Find other places in the budget where money can be re-purposed.
D. Remember that over the course of a year everything will balance out.

Answers

Answer:

a

Explanation:

Marketing Docs prepares marketing plans for growing businesses. For 2017, budgeted revenues are $1,500,000 based on 500 marketing plans at an average rate per plan of $3,000. The company would like to achieve a margin of safety percentage of at least 45%. The company’s current fixed costs are $400,000 and variable costs average $2,000 per marketing plan. (Consider each of the following separately.) Required Calculate Marketing Docs’ breakeven point and margin of safety in units. Which of the following changes would help Marketing Docs achieve its desired margin of safety? The average revenue per customer increases to $4,000. The planned number of marketing plans prepared increases by 5%. Marketing Docs purchases new software that results in a 5% increase to fixed costs but reduces variable costs by 10% per marketing plan.

Answers

Answer:

Option (a) is correct.

Explanation:

Contribution margin per marketing plan = Sales - Variable cost

                                                                   =  $3,000 - $2,000

                                                                   = $1,000

A.

(1) Break-even\ in\ rooms=(Fixed\ cost)/(contribution\ margin\ per\ marketing\ plan)

Break-even\ in\ rooms=(400,000)/(1,000)

Break even in marketing plan = 400

(2) Break-even in dollars:

= Break-even in marketing plan × Average rate per plan

= 400 × 3,000

= 1,200,000

(3) Margin of safety = Actual sales - Break-even sales in dollars

                                = 1,500,000 - 1,200,000

                                = 300,000

Margin\ of\ safety\ ratio=(Margin\ of\ safety)/(Actual\ sales)

Margin\ of\ safety\ ratio=(300,000)/(1,500,000)

                                             = 20%

B.

(1) Contribution margin per marketing plan = Sales - Variable cost

                                                                   =  $4,000 - $2,000

                                                                   = $2,000

Break-even\ in\ rooms=(Fixed\ cost)/(contribution\ margin\ per\ marketing\ plan)

Break-even\ in\ rooms=(400,000)/(2,000)

Break even in marketing plan = 200

(2) Break-even in dollars:

= Break-even in marketing plan × Average rate per plan

= 200 × 4,000

= 800,000

(3) Margin of safety = Actual sales - Break-even sales in dollars

                                = 1,500,000 - 800,000

                                = 700,000

Margin\ of\ safety\ ratio=(Margin\ of\ safety)/(Actual\ sales)

Margin\ of\ safety\ ratio=(700,000)/(1,500,000)

                                             = 47%

Therefore, option (a) would achieve the margin of safety ratio more than 45%.
Other Questions
Delicious Desserts is thinking about ending the production of two types of ice cream. Financial data related to the products is provided below: Rum Raisin Blue Moon Sales $680,000 $573,000Variable expenses 246,000 219.000 Fixed expenses 468,000 364,000If Delicious stops making Rum Raisin ice cream, it estimates it can eliminate 75% of the fixed costs associated with that product. Similarly, if it stops making Blue Moon, it estimates it can eliminate 70% of the fixed costs associated with that product. Given these figures, which of the following statements is true?A) Delicious would be worse off if it discontinues Rum Raisin and would be better off if it discontinues Blue Moon. B) Delicious would be better off if it discontinues Rum Raisin and would be worse off if it discontinues Blue Moon. C) Delicious would be better off if it discontinues both products. D) Delicious would be worse off if it discontinues either product.
Job Costing Budgeted Manufacturing Overhead Rate, Allocated Manufacturing Overhead Taylor Company uses normal costing. It allocates manufacturing overhead costs using a budgeted rate per machine-hour. The following data are available for 2017: Budgeted manufacturing overhead costs $3,800,000 Budgeted machine-hours 200,000 Actual manufacturing overhead costs $3,660,000 Actual machine-hours 196,000 Use the blue shaded areas on the ENTERANSWERS tab for inputs. Always use cell references and formulas where appropriate to receive full credit. ​If you copy/paste from the Instructions tab you will be marked wrong. Requirements 1 Calculate the budgeted manufacturing overhead rate. 2 Calculate the manufacturing overhead allocated during 2017. 3 Calculate the amount of under- or overallocated manufacturing overhead. a. Enter your answer as a positive value.
Jansen Company reports the following for its ski department for the year 2019. All of its costs are direct, except as noted. Sales $ 605,000 Cost of goods sold 425,000 Salaries 115,000 ($25,200 is indirect) Utilities 14,500 ($5,800 is indirect) Depreciation 48,600 ($17,500 is indirect) Office expenses 28,200 (all indirect) 1. Prepare a departmental income statement for 2019. 2.
For each of the scenarios, please decide whether there will be an increase or decrease in short-run aggregate supply or if there will be no change. 1. Changes in the healthcare market cause employers to pay significantly more for health insurance they provide employees. 2. The price of lumber, a commodity, rises drastically due to the effect of heavy winter weather in the American Northwest, where much of the world's lumber is grown. 3. The production of a new type of blade for their combine harvesters, a tractor used to harvest crops, has allowed wheat farmers, like Herbert, to increase productivity by 40%.